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Captain App · Order Taking

Captain App for Restaurants
Take orders at the table, KOT fires instantly

Your captains log in to the KhataBuddy Android app on their own phone, pick the table, add the dishes and tap Send KOT. The kitchen gets the ticket before the captain has left the table — and the order is already on the table’s running bill.

Works on any Android phone KOT sent from the table itself Limited access — captains only take orders

Table 7

Captain · Ravi

4 guests
Search dish…

Paneer Butter Masala

₹520

2

Butter Naan

₹200

4

Sweet Lassi

₹160

2
Send KOT to kitchen

What is a captain app?

A captain app — also called a waiter order taking app — lets the person taking the order at the table enter it straight into the billing system from their phone. No notepad, no walk to the counter, no reading a scribbled slip aloud to the biller.

This is where most dine-in mistakes are born. The captain writes “2 PBM, 4 BN” on a pad, walks to the counter, and the biller types it in — or forgets one line. During the rush the walk itself costs minutes at every table. A restaurant order taking app removes the middle step: the captain’s tap is the order.

In KhataBuddy the captain app is the same KhataBuddy Android app, opened with a captain login. The order goes to the kitchen as a KOT, shows up on the kitchen display, and lands on the right table in table management — with the biller in full control of the final bill.

Why it matters

Why restaurants give captains the app

What a phone in the captain’s hand changes.

Kitchen starts before the captain walks back

The KOT goes out from the table itself. On a full floor that saves minutes on every single order.

No re-typing at the counter

The captain enters the order once. The biller never has to read a slip or hear it over the noise — so nothing is missed.

Any Android phone will do

Captains use the phone already in their pocket. Log in with a captain account and they are ready — no special handheld device.

Captains only see what they need

A captain login can take orders and send KOTs. Discounts, menu prices and reports stay with the owner unless you allow them.

How it works

How the captain app works in KhataBuddy

From “what would you like?” to the kitchen in three taps.

1

Open the table

Ravi logs in as a captain on his Android phone, opens the floor view and taps Table 7. It shows as seated with 4 guests.

2

Add the dishes

He searches “paneer”, taps Paneer Butter Masala twice, adds 4 Butter Naan and 2 Sweet Lassi, and types “less spicy” on the paneer. Voice billing works here too.

3

Send the KOT

One tap on Send KOT. The ticket prints in the kitchen and appears on the kitchen display with “Table 7 · Ravi”. The items are already on Table 7’s running bill.

4

Add more rounds, biller settles

Dessert later? Ravi opens Table 7 again and adds it — a new KOT goes out. When guests are done, the biller makes the GST bill with a UPI QR at the counter.

Notepad and walk vs the captain app

Pen, paper and a walk

KhataBuddy captain app

Captain writes the order on a pad and walks to the counter

Captain taps the order in at the table — KOT sent instantly

Biller re-types the slip; lines get missed

Order is entered once; nothing is typed twice

Kitchen waits until the slip reaches it

Kitchen starts while the captain is still on the floor

Second-round orders end up on a separate scrap of paper

Added to the same table’s running bill as a new KOT

Any staff member can touch prices and discounts

Captain login is limited to taking orders

In detail

Everything the captain app handles

Runs on the captain’s own Android phone

It is the regular KhataBuddy Android app, opened with a captain login — so any Android phone becomes an order-taking device.

Full menu with search, quantities and notes

Type a few letters to find a dish, set the quantity, add notes like “Jain” or “extra cheese”. Variants and add-ons are right there.

KOT from the table

Tap Send KOT and the ticket goes to the kitchen printer and the kitchen display — with the table number, time and the captain’s name on it.

Adds to the table’s running bill

Every order the captain sends joins that table in table management. More rounds go out as new KOTs; the table keeps one bill.

Limited by role

A captain can take orders and send KOTs. Giving discounts, editing the menu or viewing reports is off unless the admin turns it on — see staff management.

Counted in your 3 users

The restaurant plan covers up to 3 users of any type, so you decide how many of them are captains. Need one more? Add a user at a small extra cost.

Who uses the captain app

Anywhere staff take orders away from the counter.

Family restaurants Fine-dining restaurants Bars & pubs Dhabas Rooftop & garden restaurants Banquet & party halls Hotel restaurants Cafés with table service

Included in the Restaurant Billing plan

4,9993,999 + 18% GST · per year

Up to 3 users of any type. Every restaurant feature is included in the plan.

Captain Order-Taking App — FAQs

Common questions restaurant owners ask about captain order-taking app in KhataBuddy.

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