KOT Software for Restaurants
Every order reaches the kitchen instantly
The moment an order is taken — at the counter, by a captain, or by a customer scanning a QR — KhataBuddy creates a Kitchen Order Ticket and sends it to the kitchen. Print it on your kitchen printer or show it on a screen. No shouting, no handwritten slips, no missed items.
KOT #42
Table 5 · 8:42 PM · Ravi
» less spicy
» no sugar
What is a Kitchen Order Ticket (KOT)?
A Kitchen Order Ticket — KOT for short — is the slip that tells the kitchen exactly what to cook for which table. In a busy restaurant it is the single most important piece of communication: the waiter takes the order, the kitchen needs it word for word, and the bill at the end must match what was actually served.
Most small restaurants in India still run this on paper or by voice. Slips get lost, handwriting is misread, an item gets forgotten in the rush, and the bill and the kitchen never quite agree. A KOT system in your billing software fixes this: the order is typed once, the kitchen gets a clear ticket automatically, and the same order becomes the bill — nothing is written twice.
In KhataBuddy, KOT is not an add-on. It is part of the restaurant plan and works from the counter, the captain app and QR ordering alike.
Why it matters
Why restaurants switch to a KOT system
Four things change on day one.
Orders reach the kitchen in seconds
The KOT prints or appears on the kitchen screen the moment the order is saved. The cook starts before the waiter has walked back.
No missed or wrong items
Every ticket is item-wise, with quantity and notes like “less spicy” or “no onion”. What was ordered is exactly what gets cooked.
Counter and kitchen stay in sync
Both sides see the same ticket number, table and items — so nobody has to walk over and ask “what did Table 5 order?”
Handles the rush calmly
Ten tables ordering at once becomes ten neat tickets in order. Peak hours stop feeling like chaos.
How it works
How KOT works in KhataBuddy
Three steps — the same whether the order comes from the counter, a captain’s phone or a customer’s QR scan.
Take the order
Pick the table, add the dishes with quantities, and type any special instructions. Voice billing works here too — just say the order.
Send the KOT
Tap “Send KOT”. The ticket prints on the kitchen printer and/or appears on the kitchen display — with the table number, KOT number, time and who took the order.
Add more, then bill
Guests order dessert? Add it to the same table and a new KOT goes out. When they are done, the running order becomes the bill in one tap — no re-typing.
Paper slips vs KOT in KhataBuddy
Handwritten slips
KhataBuddy KOT
Waiter writes the order, walks to the kitchen, hands over a slip
Order is saved once and the KOT reaches the kitchen instantly
Handwriting gets misread; “2 naan” becomes “7 naan”
Clear printed or on-screen ticket, item by item, with quantities
Special requests are forgotten in the rush
Notes like “less spicy” print right under the item
Bill is written again at the end — and often does not match
The same order becomes the bill; nothing is typed twice
No record of who took the order or when
Every KOT shows the time, the table and the staff member
In detail
Everything the KOT handles for you
Print, display, or both
Send KOTs to a thermal printer in the kitchen, show them on the kitchen order display, or do both. Works with standard 2-inch and 3-inch ESC/POS printers, over USB or Bluetooth.
Table number, KOT number and time on every ticket
The kitchen always knows which table an order belongs to and in what sequence it arrived, so food goes out in the right order to the right table.
Item notes and add-ons
Extra cheese, no onion, Jain, less oil — type it once on the order and it prints under that item on the KOT, not as an afterthought the waiter has to remember.
Multiple KOTs per table
Guests rarely order everything at once. Add starters, then mains, then dessert — each addition goes out as its own KOT while the table keeps one running bill.
Dine-in, takeaway and delivery
Takeaway and delivery orders get a KOT too, marked clearly so the kitchen packs instead of plating. One flow for every order type.
From any device
Send KOTs from the counter computer, from a captain’s Android phone or straight from a customer’s QR order — all land in the same kitchen queue.
Who uses KOT software
Any kitchen that gets more than one order at a time.
Included in the Restaurant Billing plan
₹4,999₹3,999 + 18% GST · per year
Up to 3 users of any type. Every restaurant feature is included in the plan.
Works together with
More restaurant features
Every feature below is included in the same plan — no add-ons to buy.
Table Management
See every table on one screen — vacant, occupied or running — with a live bill for each.
Learn moreQR Code Table Ordering
Customers scan the QR on their table, browse the menu and order themselves — no app, no waiting.
Learn moreKitchen Order Display
A screen in the kitchen shows every pending order and lets the cook mark it ready — no paper needed.
Learn moreCaptain Order-Taking App
Captains take orders on their phone at the table and the KOT fires to the kitchen instantly.
Learn moreVoice Billing
Say the order in Hindi or English and the items land on the bill — hands-free billing in the rush.
Learn moreRestaurant Reports
Daily sales, best-selling dishes, peak hours and payment split — on your phone, every evening.
Learn moreKitchen Order Ticket (KOT) — FAQs
Common questions restaurant owners ask about kitchen order ticket (kot) in KhataBuddy.
Ready to run your restaurant on KhataBuddy?
Bills, KOTs, tables, QR ordering, the captain app and reports — one plan, one login, on the web and Android.
Free trial · No credit card required